Of course. You need to send us an email that includes your Rx, your order information and your contact information, and we will reply to you in 24 hours.
Can you help me to confirm that my order is the same as my Rx?
Of course. You need to send us an email that includes your Rx, your order information and your contact information, and we will reply to you in 24 hours.
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Comments
1 comment
Hello,
I would like to order a frame with lenses but there are issues, and I want to have the Cyber Monday discount.
My prescription and my order don't match and I'm can't continue to finalize it. I would have like to also profite the 50% of the second paire but I feel insecure with the none matching prescription with my order information. it's a 24h delay response, will I be eligible to the Cyber Monday promotions?
Thank you for responding to my request PRIOR completing and sending my order.
Caroline Grégoire
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