ZEELOOL Customer Specialists
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Recent activity by ZEELOOL Customer Specialists-
What is the difference between photochromic and Polarized lenses?
Photochromic lenses are clear indoors and darken when exposed to sunlight.Polarized lenses are glare-reducing, tinted lenses for sunglasses. Polarized lenses are great for driving, as well as water...
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Will the size be biased?
The size may have a difference less than 2mm due to the difference of angle and the measuring tool.
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How to choose the lenses thickness? What is the relationship between lenses thickness and the refractive index?
The higher the refractive index, the thinner the lens, the more the light transmittance.
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Can I get the frames in a different color?
Our frames usually have more than one color, so you can choose the color you like on the extreme bottom-right corner of the frame.
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Can I get a discount if I don't want the free gifts?
We humbly say no. The free gifts are just our best wishes, and the most important thing we desire to see is that you are satisfied with our products.
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Helps for issues of adaptation
New glassesThe amount of light that enters your new lens (light transmittance) will be a lot higher than your old ones. So you may feel that they are a lot brighter to look through. It usually take...
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How to Get a Coupon?
If it is your first time shopping on our website, we will offer a US $5 coupon for you. We also send promotional emails to our customers. What’s more, you can frequently follow our website to check...
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Is there a way to try out your frames and see which ones fit me best?
You absolutely can! Click TRY ON when you've found a pair of specs you like. It'll take you to Try On Feature, our virtual mirror. Just upload a photo from your device and you can try on as many of...
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Where can I get my prescription?
From your eye care professional, likely an optician or optometrist. They are required to provide you with your prescription following an eye exam.
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How do I use my store points?
It is applied to your Zeelool account so just select it in the Payment Method during Checkout.