ZEELOOL Customer Specialists
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Recent activity by ZEELOOL Customer Specialists-
Is there an easy way to reorder a pair I bought previously?
Yes! Log into your account and look up the previous order. If the frame is currently available, you will see the word Reorder next to the order number. Click on Reorder, and the exact same pair of ...
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What are mirrored lenses?
Mirrored lenses are created with a highly reflective coating that reduces glare by reflecting light away. These sunglasses lenses are highly functional yet also fashionable.Zeelool doesn't offer mi...
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What is the best tint color for sunglasses?
The best tint color for sunglasses depends on the individual's preferences and specific needs. Here are a few popular options:Gray: Gray tints provide natural color perception, making them suitable...
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What frame style is best for my face shape?
Our Face Shape Guide features tools to help you discover what your face shape is, as well as links to flattering frames by face shape for men and women.
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Why can't I use the coupon for ordering?
a. Only one coupon is allowed for one order;b. Your coupon expires;c. The coupon is not eligible for the product you select;d. The product is already on discount and can’t use the coupon together;e...
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Difference between Spherical Lens and Aspherical Lens
Generally speaking, spherical lenses are thick and the images through the lenses will be distorted. While, with the same prescription and index, aspherical lenses are thinner, lighter, and more com...
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What can I do if my frames don't fit perfectly?
New glasses often need minor tweaks to fit your face right. It’s best to have an optician fine-tune the glasses for you, but you can also make adjustments yourself with our How to Adjust Your Glass...
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What address will be used for my next purchase?
Your shipping address for your next purchase will automatically be the one on your previous order. If you have ever changed your shipping address, this will be your updated address for your next pu...
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How do I get thinner lenses?
You can find this option during the ordering process after you fill in your prescription. There will be a recommended option for your Rx. If you have a strong Rx or want to make your lenses thinner...
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If my coupon in my order was not used, what should I do?
We suggest keeping the coupon for future orders or contacting us for further information.