ZEELOOL Customer Specialists
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Recent activity by ZEELOOL Customer Specialists-
Do you have wholesale?
Yes! You can try to call us at +1 (302) 990 0619 Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)/Sat. - Sun. 5:00 PM - 1:00 AM the next day (PT) or email us at wholesale@ca.zeelool.com.
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I ordered the progressive lenses, why is there only one ADD value on my prescription?
The reason behind the only one ADD value progressive glasses is that it applies to both lenses.
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Can you fill in prescription with prism correction?
Absolutely! When entering your prescription, please choose the " Add" option. Then fill out your prism and Submit it.
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Can I use the copy of my eyeglass prescription which was issued by my doctor 3 years ago?
No. We strongly suggest you use your eyeglass prescription in the most recent 2 years to order with us. Actually, Eye Care Professionals (ECPs) suggest an eye exam every six months or one year to d...
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Can I use contact lens prescription for ordering glasses?
Contact prescriptions and eyeglasses prescriptions differ and using them interchangeably will result in problems with your glasses. Make sure you have the correct prescription before entering it.
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How do I order Readers/Magnification?
First of all, you need to look around and then find the frame that you prefer. You can try them on before you place your order.Second, you can click on the button "Select Lens" and choose the presc...
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Can you fill in strong prescriptions?
Certainly. The single vision prescription can be made as 1.74 High-Index lenses. The SPH can be made from -20.00 ~ +12.00. You can contact our customer service if you want to know the strong prescr...
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How do I add the prescription on my ordered frame?
If you want to return the frame you ordered on our website to add the prescription, please feel free to contact our customer service department to get some help(Contact Zeelool). Please notice that...
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May I save my prescription so I do not need to input it again for next order?
Of course. You can login to your account first and Save Your Prescription, then you will be able to select and apply your saved prescription when placing an order.
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How To Adjust Your Eyeglasses?
Whether you just get your new glasses or have wear them for a long time, the frames may pinch your nose, slide out of place or simply appear crooked. Except taking them to an optometrist for an adj...