ZEELOOL Customer Specialists

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Recent activity by ZEELOOL Customer Specialists Recent activity Votes

  • Can you help me to confirm that my order is the same as my Rx?

    1. FAQs
    2. Prescription

    Of course. You need to send us an email that includes your Rx, your order information and your contact information, and we will reply to you in 24 hours.

    • ZEELOOL Customer Specialists
    • 2 followers
    • 1 comment
    • 2 votes

  • HOW TO ORDER

    1. How To Videos
    2. How To Videos

    HOW TO ORDERHere is a full walkthrough of the process to buy glasses from Zeelool, with detailed instructions on finding what you want and tell us what you need.This video includes the following ma...

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • -5 votes

  • Shipping & Tracking

    1. HELP & INFO
    2. How To Choose Eyeglasses

    To make your waiting time as short as possible, we recommend you to choose business express delivery. Area StandardEstimated Delivery AdvancedEstimated Delivery Business ExpressEstimated Delivery ...

    • ZEELOOL Customer Specialists
    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • What is ADD?

    1. FAQs
    2. Prescription

    The Add, short for Reading Addition, is the additional correction required for reading. It can be used to make either reading glasses, bifocal glasses or multifocal glasses. If you choose the bifoc...

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • 1 vote

  • How to replace the lenses in glasses

    1. How To Videos
    2. How To Videos

    All you’ll need for a broken frame: a tiny screwdriver. Watch this clever video to see just how easy lens-swapping is.

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • 0 votes

  • How To Measure Your Frame Size

    1. HELP & INFO
    2. How To Choose Eyeglasses

    Choosing the right size is the key to ensuring you're getting the right fit. If you want to find a suitable size, you can check the size of your current frame or use the guideline on our website: H...

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • 1 vote

  • Eyeglasses For Your Face Shape

    1. HELP & INFO
    2. How To Choose Eyeglasses

    Oval Round Square Heart Triangle An oval face has slightly wider cheekbones with a gently curved jawline. Almost every kind of eyeglasse frame looks perfect on oval faces, and the styles below a...

    • ZEELOOL Customer Specialists
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • The ADD of progressive just have one side, but I need both sides?

    1. FAQs
    2. Prescription

    Our progressive glasses just display one side, because in general, the ADD of both eyes should be the same. So you can only see one ADD when you place your order. In fact, both eyes will have the A...

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • 1 vote

  • Could I get some one-on-one assistance?

    1. HELP & INFO
    2. How To Choose Eyeglasses

    Absolutely! Our personal stylists are here to help you find a great fit every day. You may reach us by chat, phone, or email.Chat Hours:Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)Sat. - Sun. 5:00 P...

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • -4 votes

  • What if my prescription has expired?

    1. FAQs
    2. Prescription

    We strongly recommend that you get an eye exam every two years, or more frequently if you notice that your vision has changed.

    • ZEELOOL Customer Specialists
    • 1 follower
    • 0 comments
    • 1 vote